Hi [FIRST NAME GOES HERE], In about a month, the ZeroDX awards will take place in Qingdao, China. This eventāinitiated by the Chinese manufacturer Haier, Gary Hamel & Michele Zaniniās MLab, and Thinkers50ās Business Ecosystem Allianceācelebrates the most forward-thinking companies around the globe. Not long ago, they threw down the gauntlet, asking us to nominate companies for these awards. We didnāt just take up the challengeāwe ran with it. Together with our community and our colleague...
24 days agoĀ ā¢Ā 4 min read
Hi [FIRST NAME GOES HERE], Working in a self-managed organization is fun, liberating, and extremely rewarding. Both our companies, Corporate Rebels and Krisos, are set up as self-managing teams. No bosses. No hierarchy. Instead, everyone takes initiative within their own roles, leading their areas of the business and involving others where necessary. Most people see why that's a great environment to work in. And if youāve been following this newsletter for some time, you know we love it. That...
about 1 month agoĀ ā¢Ā 5 min read
Hi Reader, Last week, we conducted an exclusive interview for our community members with a group of people from the Chinese self-managed manufacturing company, Epoch. Epoch was established in 1993 by Foad and Ladon Ghalili. It is a high-tech design and manufacturing service company with prototype electronic manufacturing capabilities in California (approximately 20 employees) and high-volume manufacturing services in Dalian, China (approximately 160 employees). During our interview, Foad,...
about 2 months agoĀ ā¢Ā 6 min read
Hi Reader, Weāre building something you might like ā database of all self-managing organizations in the world. Once we have it, weāll share it with the world (starting with you through this newsletter). Why are we doing this? A couple of reasons: We believe in the power of highlighting progressive organizations to build proof and show traditional organizations that thereās a better, more engaging way of working available to all. Weāve done it for years with our 'bucket listā and itās given a...
2 months agoĀ ā¢Ā 3 min read
Hi Reader, Understanding why customers stop doing business with your company is crucial. Here are the six primary reasons: 1% die 3% move away 5% develop other relationships 9% leave for competitive reasons 14% are dissatisfied with the product 68% feel poorly treated by employees Yes, you read that correctly. A staggering 68% of customers leave because they feel poorly treated by a companyās employees. This insight comes from Kirk Kazanjianās book Exceeding Customer Expectations, which...
3 months agoĀ ā¢Ā 3 min read
Hi [FIRST NAME GOES HERE], For years, Iāve been studying Haierās innovative RenDanHeYi management model. Weāve blogged about it extensively, created Academy courses, and even published āStart-up Factoryā, a book detailing their unique approach. Weāve also attended their annual forum multiple times. RenDanHeYi Forum 2024 Each year, Haier hosts the exclusive global RenDanHeYi Forum, featuring distinguished speakers like Gary Hamel, Rosabeth Moss Kanter, Edmund Phelps, Eric Maskin, Oliver Hart,...
3 months agoĀ ā¢Ā 3 min read
Hi Reader, Today I want to touch upon the power of both consistency and compounding. Both are powerful in and of themselves, but when combinedā¦ BOOM! Thatās where the true magic happens. Consistency The inspiring Steven Bartlett (worth a follow if you donāt already) shared a powerful page from James Clearās book Atomic Habits, in which he shares a couple of examples of the power of consistency. So simple, and so powerful. The one on reading inspired me to start reading again after a period...
4 months agoĀ ā¢Ā 5 min read
Hi Reader, One of the main challenges of self-managing, flat, or bossless organizations is scaling up without ending up with an unwanted hierarchy. For smaller organizations, itās relatively easy to work in a self-managed way. Having no functional hierarchy is simply a lot more doable when there are fewer people and less complexity involved. But when scaling an organization to 30, 50, 100, or even more people, many pioneers lose their cool. Consciously or unconsciously, they end up in a...
5 months agoĀ ā¢Ā 4 min read
Hey Reader, We've got a special opportunity for you: An early bird promotion for our most intensive and highest rated learning program. Masterclass 'Running and Scaling Self-Managing Organizations' The 6-week online Masterclass has been completed by 270+ students and is rated with an 4.91 out of 5! It delivers a complete framework for transforming, running, and scaling a self-managing organization. It's the best way to become an expert in bossless organizations. You'll dive into real-life...
5 months agoĀ ā¢Ā 1 min read